Nintendo introduces Free ‘Nintendo Switch Concierge’ service

Nintendo introduces Free ‘Nintendo Switch Concierge’ service

Nintendo released a new service called the Nintendo Switch Concierge that will allow consumers to book a 30-minute time slot with a representative to help setting up their new console and more.

The free service is strictly on a first-come, first-served basis and the topics to choose from range from ‘What to Play Next’ to ‘Customisation’. Head over to the Concierge website here to choose your topic and book your time slot.

About Nintendo Switch Concierge

Nintendo Switch Concierge is a new, no cost pilot program for new Nintendo Switch™ system owners. 

Participate in a virtual one-on-one meeting with a Nintendo representative to ask questions, get answers, and learn more about everything your Nintendo Switch system has to offer!

How it works

  1. Pick your topic
    This session is all about you, so choose the most relevant topic to talk about. (We’ll try to answer any other questions you might have as well, time permitting.)
  2. Choose your appointment
    Pick a date and time that works for you.
  3. Confirm your spot
    Check your inbox for a confirmation email from [email protected] (be sure to check your spam folder, too).
  4. Connect!
    Chat with a Nintendo representative via a video call.

Please note:

  • There is limited session availability – participation is on a first come, first served basis.
  •  The offer to participate is non-transferable and is only open to those that recently purchased a Nintendo Switch system.
  •  Participation is limited to (1) session per person.