Rockstar Games has apologized to fans for the issues surrounding the recently released Grand Theft Auto: The Trilogy – The Definitive Edition.
The company says that it is sorry for launching the game in the state it was in and acknowledge that the trilogy should have spent more time in the oven before releasing to the general public. They said that the Trilogy is very important to them, as whatever you think of them, they are a part of cultural history and will be adding the classic PC versions of Grand Theft Auto III, Grand Theft Auto: Vice City, and Grand Theft Auto: San Andreas back to the Rockstar Store after they were removed.
PC users get something
As an apology, Rockstar Games stated that everyone who has purchased Grand Theft Auto: The Trilogy – The Definitive Edition for PC from the Rockstar Store through June 30, 2022, will receive the classic versions in their Rockstar Games Launcher library at no additional cost. While console owners will simply receive nothing.
However, the company says that they will be rolling out a software patch is several days which will fix some of the issues. Though presumably more patches will be needed as the months go by to get the game running as it should have at launch.
An update regarding the unexpected technical issues with Grand Theft Auto: The Trilogy – The Definitive Edition. https://t.co/YP4pkOLQmG pic.twitter.com/AsfYPuMI0d
— Rockstar Games (@RockstarGames) November 19, 2021
Statement by Rockstar Games
Hi everyone,
We want to provide an update regarding the unexpected technical issues that came to light as part of the launch of Grand Theft Auto: The Trilogy – The Definitive Edition.
Firstly, we want to sincerely apologize to everyone who has encountered issues playing these games.
The Grand Theft Auto series — and the games that make up this iconic trilogy — are as special to us as we know they are to fans around the world. The updated versions of these classic games did not launch in a state that meets our own standards of quality, or the standards our fans have come to expect.
We have ongoing plans to address the technical issues and to improve each game going forward. With each planned update, the games will reach the level of quality that they deserve to be.
A new Title Update is on the way in the coming days for all versions of Grand Theft Auto: The Trilogy – The Definitive Edition that will address a number of issues. We will update everyone as soon as it is live.
In the meantime, it pains us to mention that we are hearing reports of members of the development teams being harassed on social media. We would kindly ask our community to please maintain a respectful and civil discourse around this release as we work through these issues.
While one of the goals of the Definitive Editions was to allow players to enjoy these games on modern platforms for many years to come, we also understand that some of you would still like to have the previous classic versions available for purchase.
We will be adding the classic PC versions of Grand Theft Auto III, Grand Theft Auto: Vice City, and Grand Theft Auto: San Andreas back to the Rockstar Store shortly as a bundle. Additionally, everyone who has purchased Grand Theft Auto: The Trilogy – The Definitive Edition for PC from the Rockstar Store through June 30, 2022, will receive these classic versions in their Rockstar Games Launcher library at no additional cost. We will update everyone as soon as these are back in the Rockstar Store.
Once again, we’d like to thank everyone for their patience and understanding while we work through these updates to ensure these games meet everyone’s justifiably high standards.
Sincerely,
Rockstar Games
